Republic Services responds to region complaints about delayed waste collection
MIDLAND COUNTY, Michigan (WJRT) – After weeks of complaints from Mid-Michigan residents about delayed service from Republic Services, ABC12 received a response from the company for the first time.
Residents of Genesee, Bay and Midland counties have reported problems with waste collection to ABC12 in recent weeks.
This prompted towns like Fenton to hire a new garbage collection company. The village of Reese in Tuscola County has also done the same.
The company’s delayed service has frustrated residents like Darryl White, who lives in Mills Township in Midland County. He said his recyclables were usually picked up at the start of each month, but they still weren’t there to pick them up.
“It has now been 12 consecutive days since the recycling has been completed,” he said. “It’s not just our court. It’s all in Mills Township, less than a quarter or a half mile from here.
White said his trash can service had not been interrupted. He said he contacted Republic Services three times and received no response.
“It is unacceptable that no one seems to know what is going on,” White said. “I couldn’t reach anyone at Republic Services other than the frontline operators who didn’t know anything.”
ABC12 has contacted Republic Services several times on behalf of people like White. On Wednesday, the company released this statement:
“Republic Services of Flint has experienced delays in recycling and garbage collection and apologizes for the disruption this may cause in our community. We are working to remedy these delays. Many industries are currently facing staffing challenges, and the recycling and waste disposal industry is no different. Republic Services appreciates the understanding and cooperation of our customers during this time. We will continue to carefully monitor the needs of our clients and communities with the supply and availability of our talent and adjust our efforts to attract, engage and retain talent accordingly. Republic Services of Flint is always recruiting and hiring great people to join our team and offer a competitive salary, generous benefits, paid vacation, safety bonuses and plenty of career advancement opportunities. For more information, please visit https://republicservices.jobs. “
We spoke to White about this response and he said he was hopeful that a solution to the problem would come soon.
ABC12 also contacted Mills Township Supervisor Ron Kutchey. He said in an email that he believes the service will return soon and that they are looking into how taxpayers can be reimbursed for the missed service.
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