XCMG Debuts at MINExpo 2021, Announces Plans to Open Service Center in Southeastern US
LAS VEGAS, September 16, 2021 / PRNewswire / – XCMG (“the Company”, 000425.SZ) debuted at MINExpo 2021 on September 13 in Las Vegas and launched three new customized products for the US market. In order to further expand its range of mining machinery services in the North American market, XCMG also announced its intention to establish a new service center in Florida cover the southeastern region of the United States at the world’s largest mining event.
“The exhibition at MINExpo 2021 provided us with valuable communication and discussion opportunities with our partners in the North American market. XCMG North America was officially founded in 2015 and we now have three offices in Minneapolis, Las Vegas and Houston, two spare parts warehouses and service centers in Las Vegas and Houston, and more than 20 local employees, ”said Xie Bin, CEO of XCMG North America Corp.
XCMG will further strengthen its overall service capacity in the country:
XCMG plans to supplement service parts support coverage in the western and mid-eastern United States by increasing parts support.
XCMG North America will continue to build localized after-sales service teams and has signed a service agreement with a US-based service company to support major models. With this partnership team, XCMG aims to provide technical support and three-in-one after-sales service warranty system in the United States.
XCMG will also take advantage of Schwing America to strengthen local technical support and spare parts service assurance.
XCMG established the R&D center in North America at Chicago to coordinate the R&D of local products. The company now sells excavators, rollers, graders, loaders, cranes and aerial work platforms products in the United States and through continuous efforts, its products have been widely recognized by local customers. In addition, XCMG cooperates with major rental companies in the United States to provide comprehensive services.
In 2015, XCMG signed a three-year contract with a leading US lessor, for the delivery of nearly 1,000 units of equipment that are nearing completion. The customer praised XCMG’s products, localized services and spare parts supply and also provided localization improvement suggestions that further improve the performance of XCMG products.
For more information, please visit www.xcmg.com.
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